Terms of Sale

These Terms of Sale govern subscriptions to the JustBraid Platform, operated by ZN Consulting. They apply to subscriptions purchased by a professional customer (the “Customer”).

The Customer may use the Free plan or choose a monthly or annual Pro subscription. A new account may receive 30 complimentary days of Pro without entering a payment method. This complimentary period is not a paid subscription and never converts automatically: no payment is taken when it ends. Unless the Customer actively purchases a subscription, the account returns to the Free plan.

Pro subscriptions are available on a monthly or annual billing period. The price and currency are those displayed by Apple’s App Store or Google Play in the purchase screen for the country or region of the Customer’s store account. The localised amount shown by the store when the purchase is confirmed controls. Price changes are applied and communicated under the relevant store rules and applicable law.

A paid subscription begins only after the Customer actively confirms the in-app purchase. Apple processes purchases, charges and renewals made on iOS; Google does so for purchases made on Android, using the payment method attached to the relevant store account. JustBraid uses RevenueCat as subscription infrastructure to present available products, validate proof of purchase and keep Pro access current. Neither JustBraid nor RevenueCat receives the Customer’s full payment-card details.

After purchase, a monthly or annual subscription renews automatically for the same period unless it is cancelled before renewal under the store rules. The Customer must manage or cancel it through the account used to buy it: Apple Account / App Store or Google Play. Uninstalling the app or deleting the JustBraid account does not itself cancel the store subscription. Following cancellation, Pro remains available until the end of the paid period, unless a refund, revocation, store rule or applicable law requires otherwise. The account then returns to Free.

Refund requests are governed and decided by the store that processed the purchase and must be submitted to Apple or Google Play, as applicable. Mandatory rights under applicable law remain unaffected. Because the service is intended for professionals acting for business purposes, consumer withdrawal rights do not generally apply. The30 complimentary Pro days let the Customer evaluate the service without payment or automatic conversion.

JustBraid will:

• provide access under the conditions described above;
• use reasonable measures to maintain service continuity and security;
• provide email support at contact@justbraid.com.

JustBraid is bound by an obligation of reasonable means, not a guarantee of results.

Personal-data processing is described in the Privacy Policy. Cancelling a subscription leaves the account on the Free plan and does not delete it. The Customer may request a data export before permanently closing the account.

ZN Consulting is liable only for direct, proven loss and, to the extent permitted by law, no more than the amount paid by the Customer during the previous twelve months. JustBraid is not liable for failures caused by force majeure or misuse of the service.

These Terms of Sale are governed by French law. The parties will first seek an amicable solution; if none is reached, the competent French courts will have jurisdiction.